Minimize downtime. Protect what matters. Our proactive BC/DR services help you prepare for, respond to, and recover from operational disruptions, ensuring business continuity in the face of uncertainty.
Unplanned disruptions can cripple operations, compromise data, and impact your bottom line. Echelon’s tailored BC/DR services help organizations identify critical operations, minimize risk exposure, and maintain continuity through both crises and recovery. We go beyond templates, delivering a comprehensive, stakeholder-aligned program rooted in business impact, operational resilience, and supported by our broader Risk Advisory and GRC Services to ensure security and compliance are embedded into every continuity strategy.
From analysis to planning to testing. We build resilience at every stage.
Identify your most critical functions and assess the operational and financial impacts of downtime.
Our BIA process defines Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs), uncovers single points of failure, and prioritizes continuity strategies across people, processes, and technologies.
We craft detailed, actionable Business Continuity Plans aligned to your operations.
These plans include escalation paths, role-based responsibilities, and recovery workflows to maintain core business functions during incidents like facility outages, personnel loss, or supply chain interruptions.
Our DRPs focus on the rapid restoration of IT systems, infrastructure, and data.
We align technical recovery strategies to your business needs, using RTOs/RPOs defined in the BIA to ensure effective system recovery during technology failures, cyberattacks, or natural disasters.
Plans are only as strong as their execution. We facilitate customized BC/DR exercises to evaluate response readiness across departments.
These scenarios validate procedures, uncover process gaps, and build confidence in your teams before real-world incidents occur.
Your business evolves and so should your continuity plans.
We offer periodic plan reviews, stakeholder refreshers, and change impact assessments to ensure your BC/DR program remains aligned with your operations, risk appetite, and regulatory obligations.
What We Do:
We kick off with stakeholder interviews, documentation reviews, and a tailored scoping session to align expectations, define objectives, and identify key business units.
Why It Matters:
This ensures the BC/DR engagement is aligned with your operating environment, strategic goals, compliance obligations, and known pain points.
Key Deliverables:
- Project charter & timeline
- Stakeholder matrix
- Current-state BC/DR maturity snapshot
What We Do:
We assess the criticality of business functions, supporting systems, and interdependencies. We document Recovery Time Objectives (RTO), Recovery Point Objectives (RPO), operational impacts, and downtime thresholds.
Why It Matters:
Understanding the true business cost of downtime enables more informed decisions about recovery priorities and resource allocation.
Key Deliverables:
- BIA report with prioritized functions
- RTO/RPO matrix
- Single points of failure and risk exposures
What We Do:
We use the BIA results to develop or enhance Business Continuity Plans (BCPs) and Disaster Recovery Plans (DRPs). This includes detailed response playbooks, escalation protocols, cross-functional recovery strategies, and alternate workflows.
Why It Matters:
Plans must be actionable, role-specific, and reflect real operational constraints. We avoid generic plans in favor of customized, scenario-based documents.
Key Deliverables:
- Departmental BCPs
- System- and application-specific DRPs
- Crisis communication strategy
What We Do:
We test your plans through facilitated tabletop exercises, technical recovery simulations, or failover drills. Scenarios reflect realistic threats like ransomware, supply chain disruptions, or facility outages.
Why It Matters:
Testing identifies response gaps, validates assumptions, and ensures your staff is trained and ready before an actual crisis.
Key Deliverables:
- Tabletop exercise facilitation
- Post-exercise After-Action Report (AAR)
- BCP/DRP improvement roadmap
What We Do:
We ensure that BC/DR becomes an embedded part of your broader risk and compliance programs not a siloed document set. We help define ownership, governance structures, and KPIs to track effectiveness over time.
Why It Matters:
Integration ensures executive sponsorship, regulatory alignment, and long-term program sustainability.
Key Deliverables:
- BC/DR governance framework
- Reporting cadence and stakeholder roles
- Metrics dashboard (e.g., % of functions tested, plan update frequency)
What We Do:
We offer ongoing program support through plan updates, refresher BIAs, training, and change impact assessments. This keeps your program aligned with evolving operations, technologies, and risks.
Why It Matters:
Businesses change, and your plans should too. We help you avoid outdated plans and ensure continuous readiness.
Key Deliverables:
- Annual or semi-annual plan review schedules
- Updated BIA reports
- Executive summaries for board or audit committee use
At least annually, or after major organizational or system changes. Regular testing ensures plans stay relevant and effective.
A BCP focuses on maintaining business operations (people and process), while a DRP focuses on IT system recovery (technology).
Key departments including IT, operations, HR, legal, and executive leadership; ensuring plans reflect all mission-critical areas.
Yes. Our documentation and testing services support compliance requirements across industries like healthcare, finance, and manufacturing.
We serve mid-market and enterprise clients across healthcare, manufacturing, energy, financial services, and beyond.